SUPPORT, FAQ's, AND MORE
           
Instructions on Using the Site
  Getting Started. Basic instructions on using the site.
  How to change/save the logo, theme color and add contact info to an HEP
  Sharing exercises and routines - Basics
  Sharing exercises and routine - Permissions
  What is "Hide mode" and how does it work
  Sending an HEP via SMS text message
  Patient Resubscribe Process
  How to cancel a Pro subscription
 
         

  Troubleshooting and other

         
         
         
  Having trouble logging in or reseting password
  What are the compatible internet browsers to use?
  The site freezes up, is taking a very long time to load or you are experiencing other random problems
  When I click "Print" on the HEP Editor page, the PDF page to print is not appearing. What can I do?
  Can I use this website to create home programs for my workplace or business?
  Why did I not receive the confirmation email when I signed up?
  Why did my client/patient not get the home exercise program I emailed?
  After printing to paper, there are strange characters showing in the text description of the exercises. What can I do?
  What are the file types that are accepted for uploads of images and videos?
 
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