Frequently Asked Questions & Troubleshooting

Using HEP2go with your EMR software

Just after sending or printing an HEP, Pro members can use the "Copy Text" button. This will copy the exercise titles, sets, reps, frequency AND an HEP code to your clipboard. Once copied into your clipboard, paste this information into your documentation system for that patient (more details on the Copy Text feature).

If you need to pull up the HEP in the future, get the code from your EMR and then you can go to the My Stuff / HEP History page and search the HEP code. From there, you can view a PDF of the HEP to reprint it or load it to the "HEP Editor" page to make adjustments and send a new one if needed.

Upgrade to Pro to use the "Copy Text" feature